Crowdsourced humanitarian aid is not a new phenomenon, but the tools of the Web 2.0 have fostered the emergence of new communities, organizations, rules, and institutional arrangements relying on real time, networked, and ad hoc collaboration among individuals and groups in distant locations. The Libya crisis map, an initiative entirely held by volunteers, constitutes a recent example of how new organizations set rules and protocols, define tasks, and evolve along with the dynamics of the crisis itself. One of the central questions of this presentation is how AI techniques could assist crowdsourced initiatives in automating specific tasks so as to facilitate sustainable efforts throughout and beyond the initial emergency phases.