The paper reports the experience of converting a large legacy hotel information system (1.2million lines of code), into an agent-intensive one, INNSIST, now in operation with more than one thousand employees interacting with the system daily.
The conversion is based on a framework --conceptual and computational models, plus software and methodology-- that extends the notions of electronic institutions (EI). The premise is to have an institutional prescription of how a corporation is intended to work and having an electronic institution harness the components of a conventional IS so that these operate as prescribed.
The paper gives a sketch of the extended EI framework, reports on the implementation process and discusses the advantages of the approach discussed.
AAMAS 2009. Best Industrial Software Award
Links:
[1] http://www.iiia.csic.es/en/individual/armando-robles
[2] http://www.iiia.csic.es/en/individual/pablo-noriega
[3] http://www.iiia.csic.es/en/individual/francisco-cantu
[4] http://www.iiia.csic.es/en/publications/export/tagged/3311
[5] http://www.iiia.csic.es/en/publications/export/xml/3311
[6] http://www.iiia.csic.es/en/publications/export/bib/3311
[7] http://www.iiia.csic.es/en/project/at